Clients who owe Federal and State Taxes to the IRS must pay preparation fees up front before taxes are transmitted.
Customers must PAY HALF of TAXES PREPARATION FEES UPFRONT; after taxes are completed, submitted to IRS and refunds are deposit into bank accounts within 14 to 21 business days, clients have 24 hours to pay balanced owed.
There will be a late fee of $25.00 charge daily until payment is made. 2nd time this happens customer must pay in advance before taxes are prepared.
All tax documents will be uploaded to customers accounts 24 to 48 after payment is submitted. If tax refunds are not deposit into bank accounts within 21 days, I will troubleshoot the delay. If refund delays are due to; Earned Income Credit, Child Tax Credit, Injured Spouse, Child Support, and other issues on client’s end, you must consult those federal organizations or give the IRS 8 to 12 weeks to send a letter, regarding why you are short or have not receive your tax refund deposit into your bank account.
Clients can track their refunds; (https://dbcharlestaxes.com/) https://www.irs.gov/refunds